Advanced CT Center Training Webinar with John Roundy
The advanced session of John’s CT Center training covered caller ID, the exporting of raw history data and an introduction to routing. Many of these topics are better discussed with an IAT Support team...
View ArticleBeginning Answering Machine Webinar with John Roundy
In case you were unable to attend John’s webinar in January, here are some helpful excerpts from his presentation. Remember to contact IAT Support before you change any aspect of your system. IAT’s CT...
View ArticleLearn more about CT Center
Don’t forget to schedule time for IAT’s National Training Conference in May. Learn more about CT Center and how it can help increase your collections rate. Here is a brief description of the...
View ArticlePlan to attend IAT’s premiere customer event of 2011
Join IAT at our 2011 Executive Retreat at The Homestead in Hot Springs, Virginia, September 25th – 27th, 2011. Owners, presidents/CEOs and other executives of IAT customer companies are invited to...
View ArticleMy political representatives didn’t know about H.R. 3035 until I told them.
This past week, I participated in ACA International’s Fly-In to D.C. to visit with my State Representatives about H.R. 3035 (updates to the TCPA allowing the use of dialers when calling cell phones). I...
View ArticleMissed the dialer training target?
To the IAT customers NOT in attendance at this year’s National Training Conference: You missed out! Not only did you miss the breathtaking location (Hot Springs, Virginia), you also missed invaluable...
View ArticlePhone Smarts
I wish I had received some training after buying my last cell phone, just so I could feel a bit smarter than my smart phone. Instead, I had to muddle through on my own, learning mostly by trial and...
View ArticleIAT presents DIAL-OLOGY: a study in predictive dialing at ACA Int’l 75th...
July is an exciting month for many reasons—celebrating Independence Day with parades barbecues and fireworks, long summer days of sunshine, etc. At IAT, we are excited for July each year because it...
View ArticleWhat I Like About the Annual ACA Expo
I always look forward to attending and participating in the ACA International Convention each year. This year will mark the 75th anniversary of ACA and I am very proud of this and that fact that IAT...
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